Known as Intelligent WiFi, the improvements are already available to Hub 3 customers and delivered through a cloud-based system.
Virgin says speeds have been improved by to three times as many devices without the aid of a booster. Virgin’s new connect app acts as the central control panel for Intelligent WiFi. Where a blackspot is discovered, additional Wifi boosters can be ordered at a cost of £3 per month, free to VIP customers.
Richard Sinclair MBE, Executive Director of Connectivity, Virgin Media, said: “Delivering ultrafast broadband to help make Britain faster is what we do best at Virgin Media, but making sure this translates into reliable in-home connectivity is just as important. Intelligent WiFi will allow our customers to make the most of their broadband while also helping to easily overcome any connectivity conundrums around the home.”
Included within Intelligent WiFi’s features is Channel Optimisation helps ensure connected devices and gadgets are performing as best as they can. Band Steering prompts gadgets and devices to seamlessly switch between a 2.4GHz or 5GHz frequency to optimise performance. Virgin says that band steering has increased the number of devices moving to 5Hz frequencies by 25%.